Cultural Considerations for International Expansion
By Mark Hagedorn
This article was originally published in pv magazine - June 2024 Edition.
Each region has a different way of doing things, whether it’s selecting sites, managing employees, or implementing manufacturing standards. Companies looking to expand into foreign markets need to be prepared to deal with these cultural differences, says Clean Energy Associates (CEA) vice president Mark Hagedorn.
Tariff and trade tensions, tempered by favorable industrial policies courtesy of the US Inflation Reduction Act (IRA), have prompted multiple solar and storage manufacturers to announce plans to set up facilities in the United States, some for the first time. To date, most firms eyeing US ventures are in China, reflecting the global dominance of Chinese PV and storage companies. Companies based in India are in the mix, too, followed by European producers and a roster of businesses from across Southeast Asia and South Korea. With all this interest comes the realization that many business practices that are considered normal in the United States, differ – sometimes in big ways – from other parts of the world. Take employee parking, for example. Companies based in parts of the world where private vehicle ownership is not the norm may look at the acres of carpark space at US manufacturing sites and see wasted potential. On the other hand, some non-US employers are surprised when they hear worker dormitories are not standard at manufacturing sites. Or that the open labor market, not a government ministry, is the primary source for workers. Some find it a foreign concept that most Americans are willing to commute a significant distance to a job they secured on their own. Other cultural differences include the layers of decision-makers who need to sign off on manufacturing plants, the subtle differences between product and equipment standards, and the emergence in some parts of the US of opposition to any investments by Chinese companies.
Location and Equipment
Site selection provides another challenge. Many available buildings were originally built for warehouse or distribution purposes. Such operations typically use little energy, at least when compared with solar and battery production lines. Electrical service upgrades often become necessary, with upgrades sometimes required all the way to the substation. In other cases, new substations need to be built from scratch. That means the prospective manufacturer must work with local utilities to secure upgrades. Sometimes this can be done relatively quickly, with the utility able to locate transformers within a year. However, equipment acquisition often proves more difficult. In the case of transformers and related substation equipment, wait times of several years are becoming more common. That means a non-US manufacturer needs to be something of a utility expert, able to understand and work not only across multiple business types (investor-owned, co-operative, municipal, and so on), but also with regulated or unregulated regimes, which vary by state. Even when it comes to commonplace equipment such as a facility’s air conditioner, lead times of two to three years are increasingly reported for 40-ton units and larger. Fewer than a dozen suppliers exist that manufacture equipment of this size for the US market, and each typically produces only a handful of units each week to meet global demand.
Matter of Standards
Even for European companies, different quality, certification, and manufacturing standards need to be addressed. That’s because firms working in the European Union typically are more familiar with the CE mark for health, safety, and environmental protection. Products that have received the CE mark are not automatically UL-listed. In part, this is because some product types with the CE mark do not have to be third-party certified and are not necessarily compliant with US standards. Rarely does a one-to-one equivalency exist, so qualification testing often needs to be performed for European products and equipment to be used in the US. And here, a further layer of complexity often exists. The certification must satisfy not a federal or state official, but in many cases an official as local as a fire marshal. These local code administrators are instrumental in deciding whether every aspect of a facility complies with a host of safety standards. Only after a fire marshal signs off can a manufacturing plant be occupied and begin production. Multiple logistical issues also can surprise non-US firms. For example, an industrial site in the middle of the country might look like an ideal solution and then be rejected because it is too far from a deepwater port, which adds to transportation expenses and delays. Or an industrial site close to a deepwater port on one of the coasts may have an unacceptably large risk of natural disasters such as hurricanes and floods. A site in the fast-growing and sunbaked Southwest may lack access to longterm, reliable water supplies.
Managing Differences
Any company looking to locate in the United States should develop a set of qualifying categories that rank the importance of a range of inputs, from available real estate to utility service upgrades to workforce availability, as they pertain to their specific project. One outcome of such an exercise is that it’s rare for two seemingly similar firms to favor the same site, let alone the same state. While many factory projects look the same from the outside, their specific needs can be quite different. One emerging factor is the policies – written and unwritten – in some states that discourage Chinese-owned factories. However, there are still states that welcome Chinese ownership. At the federal level, there is the No Official Giveaways of Taxpayers’ Income to Oppressive Nations (NO GOTION) Act. This is a bill in the House of Representatives that would prohibit companies affiliated with certain regimes around the world from benefiting from IRA tax credits. It is likely that companies that have begun manufacturing prior to the bill’s passage will be affected differently. Renewed interest in, and support of, domestic US solar manufacturing is opening attractive opportunities for foreign- based firms to set up production lines. Cultural differences exist, however, and need to be proactively addressed to help ensure a project’s profitability.
Mark Hagedorn is the Vice President of Manufacturing Services for Clean Energy Associates.